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Complaints

If something isn't right

As an Appointed Representative of New Leaf Distribution Limited, The Wealth Studio aims to provide you with a high standard of service. If you are unhappy with any aspect of the service, please let us know.

By email
complaints@newleafgroup.co.uk
By letter
New Leaf Distribution Limited, 165 – 167 High Street, Rayleigh, Essex SS6 7QA
By phone
01702 431130

We will acknowledge your complaint promptly and aim to resolve it within 8 weeks.

If you remain dissatisfied, you have the right to refer your complaint to the Financial Ombudsman Service, Exchange Tower, London, E14 9SR — www.financial-ombudsman.org.uk — 0800 023 4567